5 minute read : 10 things to consider for your hotel EV charging

Electric vehicle charging for hotels is still relatively new and there is a lot of information online that can be conflicting and confusing. To help you cut through this we’ve listed the top 10 things you should consider before you get started.

EV Chargers use electricity
Shocking we know! But what we mean here is that your hotel has a specific amount of electrical power available to it. EV chargers, especially when you have multiple chargers, could exceed this. You do not need to do anything about this now but please bear in mind that your electrical supply cannot exceed a certain level without additional power being installed by your supplier.

Charger location
Obviously, you want your chargers to be conveniently placed for guests but consider where your electricity supply is. The further the chargers are from your electricity supply the more costly they will be to install. Not only will you require more cabling but, more importantly you may require groundworks, such as digging up car parking areas, which adds to cost.

Do chargers need to be freestanding and mounted on a post or can they be fitted to a wall? Chargers fitted to walls are generally less prone to damage from vehicles. Also consider where charging cables may run; they should not run across walkways creating trip hazards.

How many chargers?
Consider not only how many you want initially but how many you may want over time. Where will they be needed? This is important because some charging systems are designed to make it easy for you to add more chargers.

How powerful do you NEED your chargers?
7kW chargers will add around 25m of range per hour. For guests charging up overnight this is more than enough charging power. Higher power chargers are available but not all cars can charger faster than 7kW/h and high power chargers come at a higher cost and use up more of your available electricity, limiting the number of chargers you can have.

Ease of use for guests
This is a key consideration. Chargers that are complicated to use mean guests continually coming to reception to ask for help. This is time-consuming and distracting for your staff. Most chargers require guests to download the charger App, registering themselves and their payment options before they can even begin to use the chargers. Other software allows guests simply to scan a QR card and start charging.

Charger Security
Would you only like your chargers to be used by your staff or guests? Charger software can be used to allow this.

Software management
All chargers come with comprehensive software to manage their usage. This includes monitoring, reporting, security and contactless charging. You may not need this initially but future proofing your charging system is vital at this point as some of this this functionality cannot be retrofitted to your chargers.

Wi-fi connection, GSM or ethernet
Chargers all use internet connections to connect to their online management software. Yours will ideally use an ethernet connection (data cable) but if that is not possible they can use GSM or wi-fi. It is a mandatory requirement that your chargers are connected to the internet.

Failure!
Thankfully rare but also not unknown. What happens if you arrive at work one morning and you chargers have stopped working? Whilst equipment is guaranteed for 3 years, damage from users/vehicles or other issues are not. An emergency service call out is always a worthwhile addition to your chargers.

OZEV Grants
All our charging systems are eligible for the OZEV grant scheme of £350 per charging socket. However, as with any charger grant, we do not know how long this will last for. If you are planning a larger number of chargers, it may be prudent to do so sooner rather than later. On just 4 chargers this is £1400 towards the cost of your installation.

EV chargers will have a significant impact on the number of guests using any hotel accommodation and this impact will only increase over the following years. Please get in touch with us to find out more about how we can support your hotel with EV chargers too. or visit our dedicated Hotel page on our website.

Let’s Get Started

If you would like to speak to a friendly and helpful member of our team, ask questions, discuss your EV charger options or would like help with anything related all you have to do is call us on the number below.

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    Chargebase Limited
    5.0
    Based on 33 reviews
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    Dave Cudbertson
    Dave Cudbertson
    15:55 27 Jul 22
    Chargebase were a doddle to deal with, from first contact to following up on requests for information so they could plan the install, to booking the appointment and they have the team come for the install - it was totally first class. The fitter, Marcelo was excellent - didn't leave any mess and... completed the job quickly, send the paperwork through in a timely fashion.read more
    Derek L
    Derek L
    17:27 09 Jun 22
    I can happily recommend Sunita and the team. Our installation was not straightforward as we required the charger to be located away from our house, but Marcelo was able to install exactly what we needed. An excellent and professional service.
    Maurice Ford
    Maurice Ford
    08:52 13 Apr 22
    Our installation required a long cable with various alternative approaches possible. Sunita at Chargebase was most helpful and proactive in discussing the options. The installation was carried out promptly and efficiently. A pleasure to deal with this company. Would highly recommend.
    Andrew Keane
    Andrew Keane
    15:50 01 Apr 22
    Great service by the team and were able to slip us in just before the government funding stopped. Evaluated all the options once on site and we’re able to come up with a better solution. Thanks!
    Will Matthews
    Will Matthews
    10:14 09 Mar 22
    From start to finish I can honestly say this was an excellent the service from the whole team, especially from Sunita who managed the engagement process, procurement of charger and arranging installation so so well.This excellence has been reinforced by the professionalism, attitude and general... good humour from Marcelo yesterday in fitting the charger. He’s done a wonderful job in the technical aspects of the work, but made it so much better by being a thoroughly decent and nice human being too.He would be at the top of my recommendations for future work and would reinforce your use of him in the future.End to end the process has been superb; the engagement and support in getting the whole thing set up properly and communicating well with me has been exceptional.Thank you again and i would thoroughly and wholeheartedly recommend both Chargebase and Marcelo!read more
    Anthony Mcgee
    Anthony Mcgee
    09:54 05 Mar 22
    Great service Although there were a lot of painful pre-installation checks they made it as pleasant as possible. The installation was amazing the installer was professional helpful and friendly I go as far to say probably one of the best people I’ve had work at My Home
    Dr. Noel Rousseau
    Dr. Noel Rousseau
    17:27 09 Feb 22
    From the first contact Chargebase were different. The agent saved me a month of frustration by talking me through all the things to know about EV charge points. The installation was quick, friendly and very tidy. I would highly recommend.
    Katie Pearce
    Katie Pearce
    20:50 07 Feb 22
    Sunita at Chargebase was an absolute pleasure to deal with. She helped us work out the best route for the cable, saving us money on my original thoughts, and was extremely responsive and helpful through the whole process. When the car arrived sooner than expected she also managed to arrange to... have the charger installed almost the next day which was amazing. In terms of the installation, Marcelo and Mario were also great and took time to confirm exactly what I wanted and then did a very neat installation job. I have already recommended Chargebase to several friends who are looking at EVs as they were truly exceptional.read more
    Kevin Horner (Middle Age man does MTB)
    Kevin Horner (Middle Age man does MTB)
    14:46 28 Jan 22
    From start to finish Chargebase were able to help me with my questions and provided a professional electrician who was able to work around our home commitments. It was easy to arrange a very fast appointment on a day that suited us, and the install is neat and tidy with an explanation of each stage... of that installation..Would I recommend, yes.read more
    Mike Ricketts
    Mike Ricketts
    14:01 29 Dec 21
    Positives: Extremely knowledgeable, helpful and quick. They deal with several brands of charger and so are able to find the right one for the job. I am very happy with the end result.Negatives: Take the full payment before they will even book an install appointment. After the install there was... an outstanding issue with the install (now resolved - and not their fault, it was an issue with the charger itself not the installer) and they were much slower responding after the install was complete in order to get it resolved. Also, their website does not include their registered company number or details so it is tricky to be sure they're genuine (they are!)read more
    Len van der westhuizen
    Len van der westhuizen
    12:25 22 Dec 21
    Dealing with Chargebase was a really good and trouble-free experience. They were absolutely professional and efficient from start to finish and they provided really good advice on aspects such as the best unit for our needs as well as the optimal (rather than easiest) cable routing so as to ensure... a neat installation. It was a pleasure dealing with Sunita and Ross on the planning, administration and follow-up aspects as well as with Marcello who completed the installation in an efficient, neat and pleasant way. I would highly recommend them as supplier for an EV charge point!read more
    John Ross
    John Ross
    16:09 07 Dec 21
    Great service all round. Very quick, efficient and friendly. They went the extra mile in the charge point fitting to tidy away all the the cabling. Highly recommend
    Danny P
    Danny P
    12:17 03 Dec 21
    Sunita and the team were great. All my calls and questions were answered. Two great guys came to install an outside unit not going though my mains fuse box. Which is a little more cost but a better piece of mind, not to overload the fuse box in the house. I love the small charging unit, not like... other home chargers.Definitely recommend. Great work. Many thanksread more
    Your Local Car | 01252 674646
    Your Local Car | 01252 674646
    20:03 25 Nov 21
    Fantastic service from start to finish. Very helpful, always answer the phone and you talk with the same person. will be recommending to anyone who needs an EV charge point.
    Steven Vacher
    Steven Vacher
    16:24 01 Nov 21
    The whole team at Chargebase were a pleasure to deal with, first off I had a long chat with Ross about the different options of electric car chargers. Sunita was always quick to respond to email and phone questions and kept me up to date with the progress of my order, Chargebase also processed the... paperwork for the government grant for the installation.Marcelo their installer was superb, great attention to detail and very professional. He was even able to put up with all the questions I had.100% recommend.read more
    Liz Parmar
    Liz Parmar
    19:14 14 Oct 21
    What a fantastic experience – thank you – responsive, efficient, professional and polite! Highly recommend.
    Simon Standish
    Simon Standish
    15:52 08 Sep 21
    really professional service from start to finish- total time from initial order to install was 7 days. Sunita communicated by phone and email and was really helpful in choice of charger and on the technical issues re install. Install by Marcello who was prompt, careful, considerate and really neat... in his installation. Overall really excellent and sets a high standard for other companies!read more
    Jatin Chandwani
    Jatin Chandwani
    22:54 23 Aug 21
    Excellent end to end service. I spoke to quite a few companies to get a quote for my EV charger installation. Chargebase were the most professional and helpful. My installation was not a straightforward one because of the location of my meter. The electrician that came to install my EV charger did... an amazing job and exceeded my expectations.read more
    Mike Greenwood
    Mike Greenwood
    12:22 14 Jul 21
    Sunita and the team, installed my EV charger earlier this year and gave an excellent service. Our house was hit by lightning which blew much of the electrics and Sunita has been very helpful in sourcing a replacement charger and electrician to assist.
    brian odonnell
    brian odonnell
    07:27 14 Jul 21
    Very good service from initial inquiry through installation and commissioning. Installation itself was done within a few days and the connection itself is small and neat. Would definitely recommend using Chargebase for anyone looking for a home charging point.
    Richard Mantell
    Richard Mantell
    07:41 26 Jan 21
    Excellent service - would certainly recommend. Thanks!
    Sanjay Obhrai
    Sanjay Obhrai
    11:34 25 Jan 21
    Great service. Sunita is very professional and friendly and made the process extremely easy.Very happy with the service that I received!!
    Jan & Paul Jackson
    Jan & Paul Jackson
    15:22 11 Jan 21
    Excellent service from Chargebase. Sunita handled the order very professionally from start to finish. Gary provided a very neat and tidy installation. Good company to do business with. Well done
    Stuart F
    Stuart F
    17:08 16 Dec 20
    Big thanks to Ross for his great advice and customer care. The installation of our two commercial chargers were done on time and to an excellent standard. Highly recommend.
    Ken Dilley
    Ken Dilley
    16:44 16 Dec 20
    Excellent advice and customer service.Made the process very simple.Recommended.
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